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Running a Survey vs. a Focus Group: What’s the Best Way to Collect Customer Reviews? – SurveyMonkey Blog January 19, 2015

Posted by sandyclaus in Academic Technology, Archives technology.
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Whether you run a brick and mortar business or create mobile apps, one of the most valuable tools at your disposal is customer feedback. Why? Customer feedback helps you understand what you’re doing right, what you’re doing wrong, and gives you the information you need to make the right changes and improvements.

via Running a Survey vs. a Focus Group: What’s the Best Way to Collect Customer Reviews? – SurveyMonkey Blog.

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